User manual for "TrackPro ELD"
Below you will find the vendor provided user manual for the ELD product "TrackPro ELD".
For contact information and additional devices produced by the same vendor see their page
TRACKPRO ELD LLC.
Downloading the App Please ensure you have connected a ELD to your Vehicle Gateway before continuing. Download the Track Pro ELD app from the Google Play Store (for Android phones/tablets) or the App Store (for iPhones and iPads). 2 Driver App User Guide [email protected] Logging into the App Before you begin driving, you must sign in to the Truck Pro ELD app! If you do not have Truck Pro ELD account, please contact your fleet manager. Open the Truck Pro ELD app Enter your username, password and tap Sign in 3 Driver App User Guide [email protected] ELD connection Click on the Red button in the top left corner Wait until the device is detected and select it When the device is connected, the button will turn Blue 4 Driver App User Guide [email protected] Start your shift When your vehicle is moving 5 mph or more, Truck Pro ELD will automatically update your current duty status to DRIVING and switch the app window to Driving mode. 5 Driver App User Guide [email protected] Status change When the vehicle has stopped moving for 5 minutes, your duty status will automatically be set to On Duty (ON) (not driving). You can choose another status depending on your situation Fill out the form and click "Save" 6 Driver App User Guide [email protected] Showing Logs to Officers Tap the burger menu in the top left corne Select Inspection Tap Begin inspection Show your 8 day summary logs to the officers 7 Driver App User Guide [email protected] Send Logs by Email Tap the burger menu in the top left corne Select Inspection Tap Send logs Enter the email and tap Send 8 Driver App User Guide [email protected] Send ELD output file to DOT Tap the burger menu in the top left corne Select Inspection Tap Send file Write your comment and tap Send 9 Driver App User Guide [email protected] Managing Malfunctions of App Tap the burger menu in the top left corne Select Send Feedback Describe your issue and tap Send 10 Driver App User Guide [email protected] Managing Malfunctions of ELD Driver (In accordance with 395.34(a)) must Notify his motor carrier of the malfunction within 24 hour Reconstruct his records of duty status for the current 24 hours and the last seven days on graph-grid paper logs that comply with 395.8 Continue to keep paper logs until the ELD is serviced and brought back into compliance motor carrier must Correct, repair, replace, or service the malfunctioning ELD within eight days of discovering the condition or a driver's notification to the motor carrier, whichever occurs firs Require the driver to maintain paper RODS (record of duty status) until the ELD is back in service 11 Driver App User Guide [email protected] ELD malfunction codes and causes P - Power Compliance (The Vehicle Gateway was unable to read the engines power status) E - Engine synchronization (The Vehicle Gateway was unable to read engine data such as the odometer or engine hours T - Timing Compliance (The ELD's internal clock in the vehicle has not yet synchronized with the server that resulted in a time deviation of 10+ minutes L - Positioning Compliance (The ELD has accumulated more than 60 minutes without a GPS lock within a 24- hour period R - Data Recording (The ELD does not have sufficient storage capacity to record ELD events S - Data Transfer Compliance (The ELD has failed to transfer the driver's logs to the DOT as requested during a roadside inspection O - Other detected malfunction 12 Driver App User Guide [email protected]