User manual for ""

Below you will find the vendor provided user manual for the ELD product "".

For contact information and additional devices produced by the same vendor see their page .

FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

Driver must carry this document, either on paper or electronically, inside the vehicle

Fleet Hawks - Hours of Service (HOS)
Mobile APP  - Drivers Guide Booklet

Contents

Page

Before using the ELD (requirements) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Introduction and compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
FMCSA registration
.................................................3
Account types (driver, support personnel, non-authenticated) . . . . . . . . . . . . . . . . . . . . . 3

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

LOGGING ON
Driver login and Support Personnel . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bluetooth device discovery and pairing. ELD diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
DRIVERS ACTIVITIES - BEFORE CHANGING DRIVER STATUS
Vehicle profile
............................... ...... ..............6
Drivers profile. Team drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Creating shipments
................................. ................ 8
Assumption of unidentified records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Malfunction/Diagnostic indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
WORKING WITH THE APP AND CREATING DRIVER LOGS
Personal use, yard moves and exemptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Changing drivers status and Principal screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remaining times
................................. ................ 9
Violations (proactive notifications and occurrence) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reviewing, editing, exporting and certifying drivers logs . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Carrier-proposed log edits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Logbook and exporting drivers logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
DOT Inspection (ELD LOCK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Creating annotations
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adverse conditions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hours Recap
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Shipment Sync (stay connected) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Detailed Diagnostic and Malfunction codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
List of supported engine synchronization (ECM) devices . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

BEFORE USING THE ELD
Swipe down from the top of the screen and make sure Wi-Fi (or cellular
connection), Location and Bluetooth are enabled.

Go to Settings / Privacy/ Location and make sure Locating method is set to
(high accuracy) GPS, Wi-Fi and mobile networks.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

INTRODUCTION AND COMPLIANCE
The latest HOS Mobile APP, released on the first half of 2015, is complaint with
US Federal FMCSA title 49 part 395 AOBRD 395.15, 395.16 and the ELD
mandate final rule. There is Certification menu option that indicates that the
mobile APP, mobile device used were self-certified according to federal
requirement.
Regulations the mobile APP is compliant with:
- 60-hour/7 days or 70-hour/8 days Rules
- 34-hour week restart with latest suspension of two periods 1-5am
- 11 hours driving for the day
- 14 hours on duty for the day
- Sleeper Berth, Passenger Seat and Personal Conveyance (Use) provisions
- 30 minutes break provision
- Canada Cycle 1 and 2 Regulations
- Location recording for vehicles engine turned on and off, and location
recording every 60 minutes if vehicle is moving
- Mobile device permits duty status changes only when the vehicle is at rest
- The mobile device warns the driver, visually and/or audibly of any malfunction
- When the vehicle is stationary for 5 minutes or more, the mobile device will
default to on-duty not driving, and the driver must enter the proper status
- The mobile device (ELD) performs self-test, as well as a self-test at any point
upon request of an authorized safety assurance official.
The HOS Mobile APP is not compliant with (exclusions):
- Passenger-carrying vehicles and the States of Hawaii and Alaska

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

FMCSA REGISTRATION
As a substitution to an exterior faceplate, a Certification menu item will
display the certification image as evidence that the mobile device has been
tested, certified and approved as meeting the performance requirements.
Roadside inspection agent will find the FMCSA registration under.
Device name: at.eDash Model Number: Fleet Hawks

ELD Identifier: e-Dash
ELD Registration ID: 000B

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

ACCOUNT TYPES
Driver: Unique, per-driver account used by drivers under 49 CFR Parts 385, 386,
390, and 395 regulations (hereon HOS). This account records duty status
changes (RODS) and allows the export of drivers records for display, print and
agent output file generation.
Support: Account used by the carrier and ELD manufacturer to setup, configure,
update and troubleshoot the ELD. No duty status changes are recorded with
this account and no access to drivers record of duty status changes is permitted
under the support account.
Non-authenticated: All operation of a commercial motor vehicle (CMV) is
recorded under this account (a.k.a Unidentified Driver) if no driver has logged
into the ELD. Non-authenticated records (vehicle movement and on-duty time)
are stored on the ELD as well as the carrier and should be assumed by a driver
account.

SUPPORT PERSONNEL
The ELD supports multiple ECM-linked devices including wireless and wired
hardware. For wired devices (e.g. Suntech ST20, CalAmp LMU4230, CalAmp
VeoSphere) the tablet must be plugged to the ECM-linked device at all times in
order to read required ECM data.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

For the ELD to properly read required engine data, the vehicles engine must be
turned on and running. Please, wait for about 10 seconds, after turning the
engine on, for the engine data to be available.
When an ELD is installed the first time, support personnel must do the initial
configuration and diagnostic of the ELD.

Bluetooth discovery and pairing. ELD Diagnostic
From the login screen select the Support option from the menu (top right
corner). The support personnel will scan for ECM-Link devices. Bluetooth must
be enabled on the phone/tablet. In order to help you identify the ECM-linked
device you need to connect to, some vehicles are equipped with a small decal
showing the ECM-linked device ID:

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

On the ELD, select the ECM-linked devices ID showing on the dashboards decal
(if vehicle equipped with decal).
Once the ECM-Link device shows in the screen, tap on it and a diagnostic will be
performed on the ELD to make sure all necessary functionality is available. Once
the diagnostic passes, the ELD is ready for driver operation. In order for the ELD
to be compliant several parameters must be acquired from the vehicles Engine
Control Module (ECM) and other internal systems must be verified.
During the diagnostic, the mobile APP will begin collecting the necessary engine
data. Support personnel can only release the ELD for driver use after all ELD
diagnostics were successfully performed:

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

This process can also be made, at any time, by a driver in case the driver switch
trucks or a Diagnostic/Malfunction indicator is turned red (go to the Menu and
select Diagnostic).
Bluetooth and ECM connection status: The ELD must be able to read engine
data at all times. Make sure the Bluetooth and ECM connection indicators
remains green. If indicator turns red, please go to Scan Devices and connect to
the ECM-linked device.

DRIVER LOGIN
Each driver using the system will have a unique login ID. This login name and
password is for the specific drivers use only and must not be shared with any
other person (driver or not). The login name belongs to the driver and is linked
to the drivers personal information (e.g. drivers license, etcetera). If the driver
changes carrier and is now driving for a different carrier, the login name will

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

remain the same and is the drivers obligation to ask the home base carrier to
update carrier name and DOT number on the system.
The driver is restricted to be logged on to only one mobile device at any time. In
order for the driver to logon on a different mobile device, the driver must
change to off duty status and logout from the previous device.
Drivers login unlock. In an event the driver is still logged on a device but the
device ceased to function or gets lost, the driver must call the home base
carrier and ask for his login name to be unlocked. The unlock process will
change the drivers status to off duty at the time the driver solicited the login
unlock.

VEHICLE PROFILE
Before drivers logs can be exported and shared with an authorized agent, the
driver must update the correct vehicles information. Please tap on the truck or
trailer image to pick from the asset list downloaded during login (see list below)
or to manually enter (if allowed) a new truck or trailer. Once you select a tractor
or trailer from the downloaded list the ELD will always use the VIN number,
license plate and registration state displayed on the list.
You can also add a new tractor or trailer (if allowed by your carrier) by selecting
the + button located on the top right of the screen:

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

DRIVER PROFILE AND TEAM DRIVERS
We recommend to verify the driver's profile. Please make sure the information
is correct: carrier name, your rule set (60-hour or 70-hour) and the home base
time zone.
Select the ruleset drop-down to change rule set from 60h to 70h and vice versa.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

Select the units of measurement (miles, gallons, kilometers or liters
Starting 24h time is set by your carrier but could be changed at anytime. Just
keep in mind that the new 24h starting time will take effect on your next cycle
(after the 34h restart).

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

Team drivers: Up to two drivers are allowed to log on the same mobile device.
Records and logs are generated for each independent driver showing the other
driver as co-driver.
To logon a second driver just tap on the name of the currently logged driver on
the APPs Principal screen.

CREATING SHIPMENTS
The driver should create a shipment on the mobile APP. Please select the option
Shipment from the menu. Make sure you enter the correct shipments pickup and delivery time, as well as the shipper name, shipment number and the

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

commodity you are transporting. The information provided here must match
the drivers supporting documents. See the Shipment Sync session to stay
connected with shippers/receivers and get instant notifications on: final arrival
time, bay number, safe parking and more.

ASSUMPTION OF UNIDENTIFIED RECORDS
The ELD is designed to record all vehicle movements and stop time during
movements on an un-authenticated account. Please, during the login process,
accept the unidentified records that belong to you by tapping on the
checkboxes and then selecting Accept selected records.

MALFUNCTION/DIAGNOSTIC INDICATORS
If the M (malfunction) or D (Diagnostic) indicators, located on the top right
corner of the ELD turn red please contact your support personnel . This is an
indication of an ELD failure an requires immediate attention. To identify the
specific ELD malfunction run the Diagnostic option on the main Menu.

PERSONAL USE, YARD MOVES AND EXEMPTIONS
There are 3 ELD operational modes that have been added to help drivers on
specific scenarios. These 3 modes are activated only by the carrier and will be
shown during the login and logout process.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

CHANGING DRIVER STATUS AND PRINCIPAL SCREEN
The Principal screen Is where duty status changes are made. There are five
different options for the driver to pick from. Besides the normal duty status, the
mobile APP includes support for Personal Conveyance and Yard Moves.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

The mobile APP also keeps track of possible violations under the Remaining
session. Please tap on any of the following duty status:
ON -- on duty status
D -- driving status
SB -- sleeper berth
PS -- passenger seat
Personal -- for personal conveyance (use)
OFF  off duty status

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

The automatic switch to Driving using location services allows you to
automatically enter Driving status using your current location in cases where
data from the vehicles engine is not available. Please, remember to turn this
feature off if you are bringing the ELD device with you during off time.

REMAINING TIMES
The mobile APP automatically calculates the different times at which a violation
will take place. The time spent on the current duty status us is also shown (on
this picture: 100 hours and 16 minutes)

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

VIOLATIONS (PROACTIVE NOTIFICATIONS AND OCURRANCE)
The mobile APP automatically calculates the different times at which a violation
will take place. For every possible violation a visual notification is generated so
that the driver becomes aware of the upcoming violation and takes preventive
action. This notification is generated 30 minutes before incurring in a specific
violation. The driver is also notified right after a violation took place. Please, we
recommend to frequently check the Remaining session on the Principal
screen to remain aware of remaining driving time.

REVIEWING, EDITING, EXPORTING AND CERTIFYING DRIVER LOGS
Every duty status change must be certified before exporting the drivers logs.
Select the Certify Logs option from the menu to list all unverified logs. Select
each day and tap on the Certify button. At the end of each 24-hour period,
the ELD will automatically prompt the driver to certify logs for the last 24 hours
period. During driver login and logout, the driver will be prompted to certify the
logs.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

To view your Logbook, edit your logs or export Logs/ELD data file, go to the
Logbook option in the menu.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

You can move to a different day by selecting the left and right arrows:

The Logbook tab shows the logbook for the selected day and the Logs tab has a
list with all the logs for that day where you can edit an existing log. You can use
the mobile devices swipe option to move between the Logbook and the Logs
tabs:

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

Adding, deleting and editing an existing record (log): On the Logs tab select the
edit icon. Make the necessary changes, input the mandatory remark explaining
the reason of the change and then Confirm Changes. Remember, driving time
can only be increased, on automatically recorded records; and deleted, reduced
or increased on manually recorded records! Your ELD most be synchronized to
your tractors ECU (via ECM device). Failure to read engine values will make you
non-compliant.
Daily ON-DUTY, cycle ON-DUTY and possible violations will be calculated
according to the new record change.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

LOGBOOK AND EXPORTING DRIVER LOGS
You can generate a chart with your logs at any time. Tap on the Logbook
option from the menu. Use the right/left buttons to select a different day.
If an authorized federal agent request to see the drivers logs, select the option
Export ELD Data File from the Logbook menu. The Driver Logs file is
automatically created in directory HOSFolder inside the mobile device
internal storage.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

There are 3 different methods to export the ELD date file to the authority:
-

FMCSA webservice
Email to authorized federal agent and
USB export to FMCSA s provided memory stick

Please use the appropriate USB cable to connect the mobile device to the
federal agents computer/laptop or to USB memory stick (A-type). You can also
email the ELD Data File to an email given to you by the authorized agent.
Please, use your email mobile app of preference taking into consideration that
the data file is in HOS Folder. The data file is the only CSV file located in the HOS
Folder.
You can also display or print the Logbook by selecting Print-Display Logs
option. In this case, you can print the PDF file saved on the HOS Folder.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

When selecting Export ELD Data File, three different options are shown:

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

The first option (left most) is to save the ELD data file locally on your
phone/device. The data file is the only CSV file located in the HOSFolder inside
internal storage. Please download a CSV viewer (e.g. CSV Viewer). Once you
export the EDL data file and its opened by CSV Viewer, select share and pick
your preferred email client. Ask the roadside inspection agent for the
destination email address and send the email with the attached ELD data file.
The second option is used during roadside inspection and the ELD data file is
saved on the DOT external storage device. A validation is first made to confirm
that the attached external storage is a valid, FMCSA-defined, device. The third
option is to send the ELD data file to FMCSAs public web service. Once
selected, enter a Remark (sometimes this remark is provided by the roadside
agent). A submission status message is shown after the ELD Data File is
submitted. If no errors were found, take note of the Submission ID and share it
with the roadside agent. Errors are shown if returned by FMCSAs webservice.
Please take appropriate action and resend.
You need to carry an On-The-Go (OTG) USB adapter to insert the agents
external memory. Insert the micro-USB into your phone/tablet and the
memory stick into the other end before exporting the ELD data file.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

DOT INSPECTION BUTTON (ELD LOCK)
If you are stopped by a roadside agent, select the DOT Inspection button on the
bottom right corner (main screen).

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

If you want to have your Logbooks ready, for the last 8 days, select PRINTDISPLAY LOGS and a PDF will be created including information for the last 8
days.
IMPORTANT NOTE: The ELD is locked at this moment and the driver must reenter his/her password in order to unlock the ELD!
The certification information is also shown on the DOT Inspection screen:

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

CREATING ANNOTATIONS
The driver can create annotations in order to note changes to previous status.
To create an annotation: tap on the Logs option in the menu. Tap on the
annotation icon for the log you want to add an annotation to. Enter a text
explaining the annotation. To view existing annotations: Tap on the
Annotations option in the Principals screen menu.

ADVERSE CONDITIONS
Adverse Condition - FMCSA Definition
The FMCSA defines adverse driving conditions as: snow, sleet, fog, other
adverse weather conditions, a highway covered with snow or ice, or unusual
road and traffic conditions, none of which were apparent on the basis of
information known to the person dispatching the run at the time it was begun.
So, while this may include an unexpected snowstorm or a traffic delay due to a
crash, it doesnt include time sitting in traffic due to normal, rush hour
congestion.
If any of the conditions described above exist, you may continue driving until
the intended destination is reached or until you are able to safely reach a
secure location, but for no more than two extra hours. Motor carriers cannot
drive more than 11 hours during a 14-hour period. This means that you may
drive up to 13 hours in adverse conditions. Its important to note that the
adverse conditions exemption only applies to driving time. This means that no

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

matter what conditions exist, property motor carriers cannot drive after having
been on duty for 14 consecutive hours

This button is normally disabled and when:
1) A driver is in Driving status and
2) 30 minutes before the 11th hour of driving in the US, the 13th hour of
driving in Canada
the Adverse Conditions button is then enabled so drivers can tap on it if they
are under adverse driving conditions. A remark indicating the Adverse Driving
condition is automatically added to the current driving event. The Driven
donut will adjust to show the 13 available hours. This adjustment is only
implemented under a US ruleset as the donuts under a Canadian ruleset show
the daily accumulated time.

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

The Adverse Conditions button is disabled automatically once the driver takes
the 10 hours of OFF-Duty time (USA) or the end of a 24-hour period (Canada).

HOURS RECAP
You can now tap on the ON-Cycle (see recap) donut to see how much ONDuty time will be removed once the 7th or 8th day is reached. The recap
summary message also tells you the day and time when the next available recap
will take place. This is information has great value for the driver, so you can plan
your weekly cycle and be aware of how much time you will get back each day,
after the 7th or 8th day (according to the currently selected ruleset).

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

SHIPMENT SYNC
You can now stay connected with your dispatcher and shipper/receiver
warehouses to receive instant notifications on:
Final arrival time as scheduled by the shipper or receivers warehouse
Bay number assigned for pickup or delivery
Recommended safe parking
Additional notes
Create your shipment as defined on to page 7:

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

Ask your dispatcher to share your shipment information with the warehouses.
Once warehouse personnel assigns you the final arrival time, bay number, safe
parking , etcetera you will receive an instant notification on your ELD:

DETAILED MALFUNCTION/DIAGNOSTIC CODES
DIAGNOSTICS:
1- Power Data Diagnostic (ECM parameters must be available within 1 minute
of powering the vehicles engine on)
Resolution: Make sure you are connected to the ECM device. On the menu, go
to Scan Devices and select your ECM device. Make sure the diagnostic passes all
engine parameters (all green)

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

2- Engine Synchronization Data Diagnostic (not all ECM parameters are available
when the ELD records an event e.g. duty status change)
Resolution: Make sure you are connected to the ECM device. On the menu, go
to Scan Devices and select your ECM device. Make sure the diagnostic passes all
engine parameters (all green)
3- Missing Required Data Elements Data Diagnostic (other required data e.g.
location, coordinates) not available when recording an event
Resolution: Make sure GPS module is enabled on your ELD
4- Unidentified Driving Records Data Diagnostic (more than 30 minutes of
driving without a driver logged on the ELD)
Resolution: You are not logged on the ELD and vehicle move for an extended
period of time. Please login and select your Driving time
MALFUNCTIONS (most malfunctions relate to a Diagnostic, but a malfunction is
generated when the same diagnostic occurs for at least 30 minutes in the last
24 hours):
P- Power Compliance (related to diagnostic 1)
E- Engine Synchronization Compliance (related to diagnostic 2, for instance
multiple periods of no ECM data that, when added together are more than 30
minutes in the last 24 hours)

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FLEET HAWKS INC.
A Telematics Company

9889 54th Street Southeast,
Calgary, AB , T2C 5J4
[email protected]
www.fleethawks.com

T- Timing Compliance (the time on the ELD, compared to an external time
source are different)
Resolution: Make sure the date and time on your mobile device is properly set.
DO NOT (manually) change the date or the time on your ELD
L- Positioning Compliance (no location available, (related to diagnostic 1)
R- Data Recording Compliance (monitor storage capability to store records)
Resolution: Make sure you have sufficient internal storage on your ELD. Delete
files if necessary
S- Data Transfer Compliance (ELD records not able to be uploaded)
Resolution: You probably dont have internet access. Restart the ELD (if needed)
and confirm you reconnect to the network.

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